TY  - BOOK
AU  - Waldron, Vincent R. 
TI  - Communication emotion at work
SN  - 978-0-7456-4896-5
U1  - 658.45 W167 2012 
PY  - 2012///
CY  - Cambridge
PB  - Polity Press
KW  - Communication - Management
KW  - Communication - Psychological aspects
KW  - Emotions
N1  - Includes bibliographical references and index
ER  -