TY  - BOOK
AU  - Bajao, Grayfield T.
AU  - Osorno, Rene D.
TI  - Front office operations: : a guide to effective customer service 
SN  - 978-621-418-094-3
U1  - Fil. 647.268 B165 2020 
PY  - 2020///
CY  - Quezon City
PB  - Wiseman's Books Trading
KW  - Hotel front desk personnel
KW  - Hotels and motels - Management
N1  - Includes bibliographical references
ER  -